Lending Track

Millennials and Centennials currently account for over a third of the world’s workforce, yet credit unions continue to struggle to attract and retain these borrowers. Navigating both the demands and delivery requirements of these individuals is critical to long-term sustainability. Ensuring that your lending processes align with these demands is more important than ever. 
In this session, Jessica Vartanian from CU Lending Advice will cover the following topics:

• Expectations of the Millennial and Centennial Borrower
• Fintech and current lending disruptors
• The loan experience these markets demand
• How to gain more wallet-share from young borrowers
• Underwriting to the emerging young-adult market