Name
From Theory to Practice: DEI in the Credit Union Industry
Date & Time
Wednesday, October 16, 2024, 10:00 AM - 11:30 AM
Jennifer Esperanza
Description

Many organizations have invested in diversity, equity, and inclusion (DEI) training, but how can we translate these concepts into tangible actions and create a more equitable and inclusive workplace for both staff and your members? This 60-minute session, led by Dr. Jennifer Esperanza from Coopera Consulting, offers a practical guide to DEI for credit union professionals.

Key Takeaways:

  • Understanding Diverse Demographics: Explore the shifting demographics across the U.S. and their implications for credit unions.
  • Best Practices for Navigating Bias and Ambiguity: Learn best practices for enhancing member interactions and decision-making with empathy.
  • Building Inclusive Practices: Discover practical strategies for fostering more inclusive communication, leadership, and service.
     
Session Type
Breakout Session