8:10 - 8:25 a.m. CT – Zingli.AI

Voice AI Meets Digital Continuity

What if every member call was instantly triaged by Voice AI and backed by a seamless digital experience?

In this live demo, Zingly.ai shows how Agentic AI handles inbound calls with intelligent automation while simultaneously launching a persistent digital space (a Zingly Room) for ongoing support. From verification to next steps, the experience continues across channels with full context.

Watch how Voice AI does more than deflect. It guides the interaction, captures context, and creates a bridge between the phone and digital channels. Members can continue the conversation at any time using chat, video, or document sharing.

This is multimodal engagement in action, purpose-built for credit unions delivering high-touch service at scale.

8:35 - 8:50 a.m. CT | Clutch

Built to Book: A Lending Experience Designed for Results

Digital lending success isn’t about pushing more applications, it’s about helping members unlock value, faster. In this session, we’ll reveal how dramatically, and rapidly, origination technology has evolved, and why “good enough” digital tools are now quietly costing credit unions growth, efficiency, and member satisfaction. Clutch is helping credit unions reframe the lending journey around the member; eliminating digital dead-ends and manual workarounds. We’ll close with a bold look at what’s next; the shift from apply-and-wait workflows, to real-time, verified offer-led experiences that redefine what immediacy means in modern lending.

9 - 9:15 a.m. CT | Eltropy

AI That Doesn't Lose Your Personal Touch

Credit unions struggle to balance efficiency with the personal touch that sets them apart. See how Eltropy's AI handles member inquiries across voice, chat, SMS, and video channels, then seamlessly hands off complex cases to live agents with full context. Watch how AI Assistants provide real-time coaching and instant knowledge retrieval to empower your staff, while AI Intelligence extracts actionable insights from every conversation to improve collections, lending, and engagement strategies. This isn't generic AI - it's purpose-built for credit unions who refuse to compromise on member relationships while still needing to compete on speed and availability.