Keynote Speakers

Don Arkell
Don Arkell
CU Lending Advice
Owner
Don Arkell, CU Lending Advice, has a unique consulting style and passion for sales and leadership that have made him a sought-after speaker, trainer, and strategist for individual credit unions, professional associations, and industry providers. As a credit union COO, he reduced operational expenses and increased loans, total assets, and net income by moving the credit union to remote delivery for consumer loans and member service. Today Arkell works with credit unions around the country helping them grow their loan programs by improving organizational design, enhancing lending technology, and strengthening strategic planning.
General Session: Lending in the New Economy


Karen McCullough
Karen McCullough
Karen McCullough is a nationally known keynote speaker and expert on change, generational opportunities, and workforce trends. Karen helps organizations cut through the generational biases and get back to reality by leveraging their team’s strengths, enriching the work environment, and driving better results. Each of her presentations brings a realistic perspective on workplace trends, employee engagement while offering actionable content. BONUS! She’s fun! She creatively blends current research with humor, concepts, and stories, moving participants to take action. For the past 15 years, Karen has shared her insights to top organizations such as VMware, Procter & Gamble, US Department of Justice, JPMorgan Chase, Symantec, McGraw-Hill, National Homebuilders, Shell Oil, Mercedes Benz, The World Bank, American National Insurance, Humana, United Way, American Heart Association and MD Anderson Cancer Center. Before speaking and early in her career, Karen owned and operated several retail fashion stores in Houston, Texas. Often, she hired many young employees with no workplace experience and zero in the retail industry. Karen had the keen ability to identify inexperienced workers who had the potential to become great employees- and they did, many staying on for years.! Little did she know that these early years were the foundation for her passion understanding and managing all generations. She began speaking in 2000 and began to learn more and study generational differences. Today her interest in the generations has become her passion and mission. Her programs include case studies, current research, and upto-date new information and discoveries about Millennials and soon-to-be in the workforce Gen Z.
Closing Keynote: Change is Good- You Go First!


Stephen Shapiro
Stephen Shapiro
Stephen Shapiro began his journey in innovation 25 years ago, founding and leading a 20,000-person innovation practice at Accenture. Today, as the author of seven books, including his latest, PIVOTAL: Creating Stability in an Uncertain World, he continues to challenge the status quo and inspire creative breakthroughs. His Personality Poker® card game has been played by over 250,000 people, helping organizations create high-performing innovation teams. Stephen’s expertise has been featured on major television networks like CNBC, USA Network, and TLC, making his work as dynamic on-screen as it is on stage. Offstage, he channels his passion for innovation into magic, blending creativity with the art of making the impossible possible. With presentations in over 50 countries, a 2015 induction into the Speaker Hall of Fame, and his role as a Senior Research Fellow with The Conference Board, Stephen’s impact is as far-reaching as it is transformative.
Welcome & Opening Keynote Session: Personality Poker