Kevin will walk through CULS's approach to repossession, remarketing, and recovery. He'll cover their strategic use of multiple nationwide agents, the real costs of repossession, and how to hold agents accountable. He'll also share their process and the realized benefits of a national remarketing agency. On the recovery side, he'll discuss use of outside agencies, the impact of product cancellations, and how important technology and persistence have become for maximizing recovery dollars.