As credit unions begin strategic planning for 2027 and beyond, payment operations are shifting rapidly under the pressure of new real-time payment expectations, sophisticated fraud vectors, and emerging digital asset capabilities.

In this session, BankSocial leadership will guide Council members through the key shifts impacting credit union payment strategies. Rather than treating payment rails and fraud operations as separate challenges, John Wingate and Eric Kugle will explore how credit unions can modernize their infrastructure cleanly while safeguarding the member experience. 

Key Takeaways:

• Real-Time Payment Trends: How RTP and FedNow adoption are redefining operational expectations for credit unions.
• Modern Fraud & Identity Verification: Practical strategies for mitigating emerging fraud risks without creating friction for members.
• Stablecoins, Tokenization & Crypto Preparedness: What financial leaders must know about stablecoins and digital assets to prepare their institutions for future demand.
• Interactive Council Discussion: Real-time polling and open Q&A to benchmark your institution's priorities against peers.