Name
The Human Algorithm – AI That Keeps Credit Unions Human
Description

What your members are already asking — and what your institution needs to do about it. 

Credit unions across the country are deploying AI right now. Some are winning. Some are stumbling. The difference isn't the technology — it's the strategy. In this session, Twinkle pulls back the curtain on how leading credit unions are using AI today across lending, fraud prevention, member engagement, and back-office operations to generate real ROI while deepening — not diminishing — member trust. 

Attendees will leave with: 

  • A clear picture of where AI is creating measurable value in credit unions right now 
  • The governance and human-centered framework that separates successful AI adoption from costly missteps 
  • A practical 90-day starting point tailored for institutions of any size 
  • Confidence to lead their teams and boards through an AI strategy that aligns with their mission 
Twinkle Johnson
Date & Time
Wednesday, October 14, 2026, 2:45 PM - 3:45 PM