Employee engagement is no longer declining because people don’t want to work—it’s declining because leaders are relying on management behaviors where coaching is required. In this session, participants will explore today’s employee engagement landscape and why traditional management approaches are falling short. Leaders will clearly distinguish between managing work and coaching people,and learn when each is most effective. Through guided practice and real-world scenarios, participants will apply a practical, repeatable coaching strategy that strengthens connection, increases ownership, and drives engagement—without adding more to their workload. Attendees will leave with immediately usable tools to transform everyday conversations into powerful moments of motivation and commitment.