No matter where you work in the credit union you are part of the member experience. Your potential members’ experience starts the second they are exposed to your credit union. Every aspect, from branding to how they are treated when they walk in the door to the tools they have access to online, is all part of their experience. Learn from your peers about their member experience, both good and bad.
No matter where you work in the credit union you are part of the member experience. Your potential members’ experience starts the second they are exposed to your credit union. Every aspect, from branding to how they are treated when they walk in the door to the tools they have access to online, is all part of their experience. Learn from your peers about their member experience, both good and bad.