Hearing the phrase, “I have some feedback for you” can send even the most resilient of employees into a state of panic. Providing feedback doesn’t have to be painful. In this session, learning and development speaker and author Courtney Ramsey will demonstrate an easy way to deliver feedback while also creating an open and authentic workplace culture. She will outline a four-step process to deliver impactful feedback, while helping you discover how to set expectations so your team members welcome feedback, even if they’re not used to receiving it. Attendees will walk away with strategies to help them become a trusted advisor and influencer at work.