Once the strategic plan is done, it's time to get to the real work. Unfortunately, strategic plans often fall flat because of our inability to properly outline the operational aspects of each objective. From implementing Zelle to hiring a critical middle manager and reducing the time it takes to online a checking account, strategy is driven by measurable operational benchmarks. In this fun and timely session, Ancin Cooley will share his hands-on experience implementing the key projects that drive strategic growth.