In the first quarter of 2017, the millennial generation surpassed the boomers as the single largest block of consumers in the U.S. Straddled with student loan debt, this generation is entering peak borrowing years and has different expectations than previous generations. By attending, you’ll learn why you aren’t attracting and maintaining a relationship with these new borrowers. Reasons include:

• The Expectation Gap between your Board and Millennials;
• “Adulting”—Financial Literacy is at an All-time Low;
• Student Loan Debt Crisis;
• The Sharing Economy is Putting Your Auto Portfolio at Risk; and
• It’s About the Experience.

Knowledge Level: Basic
Pre-Requisite: None
No advance preparation required
CPE Field of Study: Management Services