The Consumer Financial Protection Bureau and the National Credit Union Administration have put forth documentation regarding their expectations on how banks and credit unions should manage their third-party service providers. In this session, Linda Straub will examine the two bulletins the CFPB has provided and the NCUA’s two letters on service provider management/oversight. This will include a discussion on:

• Policies & Procedures;
• Conducting Due Diligence;
• Audits;
• Contracts;
• Internal Controls; and
• Training. 

Knowledge Level: Basic
Pre-Requisite: None
No advance preparation required
CPE Field of Study: Management Services