Name
Breakout Session IV: Collection Agency/Third-Party Service Provider Management
Date & Time
Thursday, October 14, 2021, 1:30 PM - 2:30 PM
Speakers
Linda Straub Jones - NeuAnalytics
Linda Straub Jones
Description

Breakout Session IV
Collection Agency/Third-Party Service Provider Management

The Consumer Financial Protection Bureau and the National Credit Union Administration have put forth documentation regarding their expectations on how banks and credit unions should manage their third-party service providers. In this session, Linda Straub will examine the two bulletins the CFPB has provided and the NCUA’s two letters on service provider management/oversight. This will include a discussion on:

  • Policies & Procedures;
  • Conducting Due Diligence;
  • Audits;
  • Contracts;
  • Internal Controls; and
  • Training.
Location Name
Regency Ballroom A
Full Address
Hyatt Regency Frisco-Dallas
2615 Preston Rd.
Frisco, TX 75034
United States
Session Type
Breakout Session
Handouts
Download Handout