The financial industry is being forced to keep up with the fintech movement to compete for its fair share of the lending market. The consumer has compelling options that don’t require membership or travel, as well as highly competitive rates that oftentimes beat those of credit unions. How do we compete using legacy systems and legacy lending models? By embracing the technology and renewing our lending models to provide a relationally positive lending experience through digital channels, requiring a remote lending model that is built for speed, is easy to use, widens the “top of the funnel,” and incorporates the kaizen culture. This session will elaborate on the top of the funnel and kaizen concepts for strategically competing in today’s fintech lending environment.

Knowledge Level: Basic
Pre-Requisite: None
No advance preparation required
CPE Field of Study: Information Technology