The Board’s Guide to the Balanced Score Card Approach to CEO Oversight

Gone are the days of the annual review for the CEO. Once a year isn’t fair to a CEO and doesn’t allow time to give context or to “right the ship.” CEOs want regular, ongoing feedback to ensure the CU’s increasingly complex operations align with the board's vision. A balanced scorecard can help directors in their oversight role by providing guidance and feedback. The problem? There’s no perfect-fit scorecard for credit unions. You must customize your own. Explore the options and tools for assembling a balanced scorecard that works for you. In this session, you’ll learn how to: 

  • Organize your values for a scorecard 
  • Choose the most relevant factors 
  • Prioritize your options 
  • Weigh and balance your goals  
  • Discriminate between subjective and objective elements