Randy Pennington is the author of two award-winning books: “Results Rule!” and “Make Change Work.” His insights have appeared in Fast Company, Entrepreneur, New York Times, Huffington Post, and many professional/trade association journals. His expertise has made him a respected guest commentator with appearances on CNN, PBS, Fox News, ABC Radio Network, and BBC. His background uniquely combines line, staff, and consulting experience. He holds bachelor’s and master’s degrees in psychology and has completed postgraduate work in organization administration and management.