Cultivating Culture
CO-OP Financial Services employees have risen to the challenges presented during the pandemic and have exceeded expectations in terms of client service and delivery. And they have also come together to support each other at new levels. Cheryl Middleton Jones, chief people officer, for CO-OP, will discuss leading a transformation of culture, facilitating remote work, digitalization, moving from a reseller to a technology engine, and ensuring a more inclusive work environment for all.