1:30 PM - 3:00 PM
 
 
3:00 PM - 4:30 PM

 

Happy people don’t just feel better — they work better. In this high-energy and highly interactive keynote, Kim reveals how energy, connection, and habits work together to drive engagement, morale, and measurable results. Happiness at work isn’t about forced positivity or surface-level perks. It’s about understanding how your energy affects a room, how connection strengthens culture, and how small daily habits create sustainable performance.

Through research-backed insight, relatable stories, and audience participation, Kim shows how Simple Little Shifts™ can transform how teams show up — without adding more to anyone’s to-do list.

When energy lifts, connection deepens; when connection deepens, results improve; and habits are what make it last. Audiences don’t just leave inspired, they leave equipped.
 

Kim Hodous
4:30 PM - 5:30 PM
 
 
8:00 AM - 9:00 AM
 
 
9:00 AM - 9:30 AM
 
Caroline Willard
9:30 AM - 10:15 AM
 
 
10:15 AM - 10:30 AM
 
 
10:30 AM - 12:00 PM


This interactive session will examine current and emerging fraud threats impacting credit unions and their members, including organized fraud activity, account takeover, check fraud, business email compromise, elder exploitation, financial identity fraud, and scam-based victimization. The presentation will focus on practical prevention strategies, reporting considerations, frontline warning signs, and ways in which credit union managers and leaders can strengthen their fraud-response posture through collaboration, early intervention, and member-focused education.
 

Cody Smith
12:00 PM - 1:00 PM
 
 
1:00 PM - 2:00 PM


Understand the evolution of executive benefits program components. There’s split-dollar life insurance, 457(f) and more. It’s not that simple but doesn’t have to be hard to figure out the best mix for your executives and credit union. Learn important steps in assessing what mix of program structures and investments will best meet your changing objectives.
 

Lexie Mitchell
2:00 PM - 2:15 PM
 
 
2:15 PM - 3:30 PM


In this hands-on workshop, attendees will use a guided worksheet to price three types of loans by identifying key cost and expense factors, not just the rate. Participants will benchmark to a market indicator (e.g., 2-Year CMT) and learn how to adjust pricing dynamically as asset quality shifts (e.g., rising delinquencies and net charge-offs).  
 

Margot Strong
3:30 PM - 4:15 PM
 
Cara Tharp
5:00 PM - 7:00 PM


Central Bowling Lanes
3917 Central Ave
Hot Springs, AR  71913

 
8:00 AM - 8:45 AM
 
 
8:45 AM - 10:45 AM


In today’s rapidly evolving threat landscape, preparation is everything. This interactive session will provide a hands-on approach to cybersecurity incident response, guiding participants through real-world scenarios and best practices for identifying, managing, and recovering from security incidents. Attendees will gain practical insights into building an effective response strategy, strengthening internal coordination, and minimizing organizational risk. Designed to be engaging and collaborative, this session will equip participants with actionable tools and confidence to respond effectively when it matters most.
 

Andrew Girman Michelle Waldron
10:45 AM - 11:00 AM
 
 

Agenda subject to change.